PetHeaven

Hi Ladies

We all made it home without incident. The dogs wanted to kill Puzzle but we are dealing with it. The three of them are quite happy to be home and are enjoying having them here.

Words cannot express our thanks you took beautiful care of our creatures. Thank you also for the lovely gift.

I will send the pic's of the beach, cannot wait to get them there.

Thanking you both again
Sam, Anthony, Devon and the three kids.

Hi Robyn and Sharon

Just a quick note to let you know how Barbie is. She has settled in like nothing has happened, a few sniffs around the house and life has carried on as usual for her. Her personality is exactly the same, the kids can do anything they like to her, like wrap her in a blanket and carry her around all day! She is getting used to going outside and we are hoping to get rid of the litter tray soon.

Thank you again for everything, I realised I forgot to pay you for the extra night... Hope you are both well. Have a very Merry Christmas although I imagine your guests are just as demanding right through the holidays.

Kind regards
Helen Vermaak

Hi Robyn & Sharon

I hope you guys are well.

I can't believe how time has flown… we have just been so hectic and also still trying to settle that time has just run away.

Well, our first week having Juba & Thoko back home was quiet a stressful one. The first time we left them at home on their own the heavens opened and we had one of the biggest storms and downpours we've had since we've been here.

The dogs were petrified and were crying so much that our neighbour sent us a text telling us that the dogs were crying. When we arrived home, Juba (you could have guessed) had climbed over the fence (which Stuart had said she would NEVER be able to get over) into the other part of our garden which meant they were then separated and I think stressed Thoko out even more! Stuart has since made the fence higher!

I had to go back to work on the Monday and by the Wednesday they had chewed the cat flap latch off and on the Thursday they tried to get in through the cat flap breaking the glass door in the process! Luckily they stopped trying to get through because the way the glass had broken they would have been in ribbons by the time I got home.

They seem to have settled down now thank goodness although today there was a big storm and Juba was still panting when I arrived home from work.

It's amazing that they are now a lot better behaved when being walked and if another dog barks at them from behind a gate they just ignore them whereas before they would try to get to the other dog.

Once again, thanks so much to you guys (and your daughters Robyn) for all the care and attention you gave to the dogs and to me!!!!

Love
Vicki

12 December 2007
Dear Robyn,

We are so grateful to you and your staff for making the Quarantine process bearable for us and our cats. Although leaving the US was very stressful, we were most concerned about how our cats would cope with the move. It was literally a breath of fresh air to arrive at your facility and to see what comfortable and spacious quarters they would be living in. The screened-in porch was so helpful after the long plane trip; the cats were thrilled to feel the sunshine, smell the freshly-cut grass, and hear the cows mooing nearby.

But, you did more than provide a warm and secure place for them to stay by going the extra mile. From special-ordering food for our finicky grand old dame HopeKitty to brushing skittish Tasha to playing with separation anxiety-ridden Sabu, you enabled us to relax knowing that they were being pampered in a peaceful place.

The cats are home now and adjusting well - we have you to thank for such a smooth beginning to our new lives in New Zealand!

Sincerely yours,
The Wallenbergs

Dear Robyn
Everyone said that Bubbles’ spirit would be broken and her personality changed by quarantine, well they were wrong and we have you to thank for that! She is a happy camper, toys and all, and she absolutely loves you!! Thank you so much for all the prep talks in the beginning when I was worried and paranoid about everything known to man, and all the chats ever since. You go way beyond what is required for both doggies and owners and I truly appreciate it!

Both Bubbles and I will miss you guys; so don’t be surprised if we show up on your doorstep for a visit after we go home. Pethaven is a great place and I will recommend it to anyone who loves their dog! They can forget about their dog losing weight while in quarantine though that is for sure. I swear bubbles has picked up on weight instead of slimming down.

Thank you from the bottom of our hearts!!!!!
Elmarie and Bubbles.

Hi Everyone
I wanted to say that we have just brought our Newfy boy (Sweet Riverdance E's A Hot Shot - "Dylan") home from quarantine at Pethaven Quarantine Kennels and we are thrilled at the loving care he has recieved there. Robyn has looked after him superbly both physically and mentally. Although I am not so sure I like the way Dylan loves Aunty Robyn so much!!! I could be a tad jealous!! But kidding aside it is wonderful to know he has had such terrific care and has come out in such great shape. We are also thrilled with the wonderful way Pethaven looked after us humans also - particularly the 'mop up' at the airport!! LOL and all the emotional support through these past weeks. Awesome!

Thank You Robyn - with all our hearts!
Diane, Will, Dylan and the rest of the Newfs!

March 07
Pethaven Kennel
New Zealand
Attention: Robyn and Pater
Re: FOXIE AND VAGABOND SCHUMANN- EX SOUTH AFRICA 5/12/06-30/3/07
Dear Robyn and Pater,
As I write, our precious dogs Vagabond and Foxie, have only one week more to go befo re they are released and we can begin our new, safe and better life in New Zealand as our family is reunited, once again. Before leaving South Africa, we were overcome with anxiety and fear for the wellbeing during the required lengthy 4-month quarantine period – and separation from their familiar surroundings. Once we arrived in New Zealand, it was clear to us that they were in the best possible situation under the circumstances, that, they could be. Their obvious affection for both yourself and Pater reassured us that they were safe and happy. We especially appreciated the flexibility you allowed us with regard to the visiting, feeding and grooming of our dogs – we are convinced that its important for the dogs overall well-being. While we have the highest regard for your knowledge and professionalism, it is your fundamentally kind and caring nature that will always be your competitive advantage. The rural farm setting was also a great new experience for our dogs and there was always

something for Foxie to bark at. We’d like to express our special thanks, for your personal attention to Foxies injured leg and Vagabonds skin rashes. Your ongoing nursing, icing and mediating we know, added to your already long list of daily tasks, but was so critical to their recovery. They both leave pethaven in excellent health, personalities unchanged – but with a complete devotion to their adopted ‘mom and dad’ – and the place they called “home” for 4 months.

Dennis and I appreciate more than we can say your unique understanding of our personal circumstances and for extending your generosity and kindness to us, way beyond what can be considered the norm. You were really the first “kiwis” we came to know personally and you have made us feel welcome. We hope one day, at an appropriate time, we can share our homelands treasures with you, should you ever manage to leave your beloved Pethaven Kennels long enough for us to do so.

With very personal regards and thanks
RUTH AND DENNIS SCHUMANN

Date 12 June 09
Dear Robyn a Sharon
Thank you very much for the absolutely excellent care that you provided to all four of our babies. You made the Quarantine experience so easy for our family in our time of stress, we never ever had to worry about any of our dogs as we knew that they were in your capable hands. Our dogs and Our family will never forget you thank you from the bottom of our hearts! I will recommend Pethaven to all my friends and other families from South Africa - you truly are the best

Lots of Love
The Stander Family + Beanie, Friendly, Toffee and Foxy

Dear Robyn and Sharon
You have been absolutely wonderful...
Thank you so much for everything that you have done for my little girl "Tess" you went over and above the call of duty and the extra effort was much appreciated Your amazing

Thank you so much. Hugs.
Franky and Tess

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