Hi Robyn,
I wanted to send you this email a while ago, but things got delayed. Our pets stayed with you from Jan-Feb 2011.
I have emailed Worlwide Animal travel out of Vancouver and raved abut services. I can't think of enough positive things to say about Pethaven. Anyone who is making a move and heading to NZ should use your facility - it is worth the drive to Auckland. Not only did you make transisition to NZ much less stressful, but you treated our pets really well. Your cat facilities are amazing - it's like kitty heaven. They are large and have lovely views. I was so happy that Molly's kennel was large and that you even added a pool. It was a hard adjustment for Molly - she came from Canada in the middle of winter and the pool helped keep her cool. You really treated her well. You searched for a food that would work with her sensitive stomach. I really felt she was loved. It made the whole process of quarantine so much easier.
Molly and the cats have settled into life here. Molly loves having her own yard and looks forward to walks on the beach. At first, she ran from the waves but now we can't keep her out of the water. The cats are enjoying bird watching and their new home. I simply selected Pethaven based on a feeling I had through our email correspondence. I am so happy that I followed my instincts. I just can't say enough positive things about the kindness of the staff, size of the kennels, traetment of my pets and cleanliness of the facility. I've attached a picture of Molly for you. She's enjoying playing at the beach.
Thanks again for everything. Should you have any hesitant customers, please feel free to use us as a reference.
Christine Hodgins & John Spanos